MAAH International Sdn Bhd
MAAH International Sdn Bhd
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  • Contact Us

Legal & Policy Section

Terms & Conditions

Welcome to MAAH International Sdn. Bhd. By accessing or using our website, you agree to comply with these Terms & Conditions. All products and services are subject to availability, and we reserve the right to modify prices, services, or content without prior notice. Customers are responsible for providing accurate information when placing orders or booking services. These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from or relating to these Terms & Conditions shall be subject to the jurisdiction of the courts of Malaysia.

Privacy Policy

Effective Date: 01 September 2026

MAAH International Sdn bhd respects your privacy and is committed to protecting your personal information.


Information We Collect

We may collect information such as your name, email address, phone number, billing and delivery details, order information, payment-related information, and technical data such as IP address and cookies.


How We Use Your Information

Your information may be used to process orders and payments, arrange delivery, respond to enquiries, provide customer support, improve our services, communicate with you, prevent fraud, and comply with legal requirements.


Data Protection & Storage

We take reasonable security measures to protect personal information against unauthorised access, loss, misuse or disclosure. Information is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by law.


Third-Party Services

We may share necessary information with trusted service providers, including payment processors, delivery providers and technology providers, solely where required to provide our services or fulfil orders. We do not sell or rent personal information to third parties.


Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage and enhance your browsing experience.


Your Rights

You may contact us to request access to, correction of, or information about the personal data we hold about you, subject to applicable laws.


Policy Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Service Terms

Our consultancy and advertising services are provided based on the agreed scope of work. Timelines may vary depending on project requirements. Clients are expected to provide accurate information and cooperate throughout the service period to ensure successful delivery.

Shipping Policy

Orders are processed within 1–3 business days after payment confirmation. Delivery times vary depending on your location. Shipping fees, if applicable, will be displayed during checkout. Customers will receive tracking information once their order has been dispatched. 

Payment Policy

 All prices are quoted in Malaysian Ringgit (MYR) or the client's local currency, as agreed upon prior to purchase. Full payment may be required before products are shipped or services commence. We accept payment through the approved payment methods available on our website or as communicated by our team. 

Return and Refund Policy

At MAAH International Sdn. Bhd., customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.


Return Policy :

Customers may request a return within 7 days from the date of receiving the product.  To be eligible for a return, the item must: 

  • Be unused and in its original condition. 
  • Be returned in its original packaging with all accessories and documentation. 
  • Be accompanied by proof of purchase (receipt or order confirmation).


Refund Policy :

For Physical Products

  • After receiving and inspecting the returned item, we will notify you of the status of your refund. 
  • Approved refunds will be processed within 7–14 business days. 
  • Refunds will be made using the original payment method whenever possible. 
  • Shipping charges are non-refundable unless the return is due to our error. 


For Online Consultation Services

  • All payments made for online consultation services are strictly non-refundable. 
  • As consultation services involve the allocation of professional time, expertise, and resources, refunds will not be provided once a booking has been confirmed, regardless of attendance or completion of the consultation.


Cancellation Policy :

  • Consultation appointments may be cancelled or rescheduled by contacting us at least 24 hours before the scheduled appointment. 
  • Cancellation or rescheduling requests are subject to availability. 
  • Please note that cancellation or rescheduling of an online consultation does not entitle the client to a refund. All online consultation fees are non-refundable. 
  • MAAH International Sdn. Bhd. reserves the right to reschedule appointments due to unforeseen circumstances. If initiated by the Company, an alternative appointment will be arranged.

Privacy Policy

 MAAH International Sdn. Bhd. respects your privacy. We collect personal information such as your name, contact details, and payment information solely to process orders, provide services, and improve your experience. Your information will be kept confidential and will not be shared with third parties unless required by law or necessary to complete your transaction. 

Copyright © 2026 MAAH International Sdn Bhd 1682184-K (202601020087)- All Rights Reserved.

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